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Face-to-face transaction

At Trustap, transactions where an item or digital item can be

  • Delivered in person
  • Or transferred through a partner's platform (for example, a downloadable link)

Are know as Face-to-face (F2F) transactions.


In F2F transactions, delivery of the item is confirmed by the user on the partner's platform or automatically by the partner. F2F transactions always have two parties which are included in the process. One seller and one buyer.

Sample workflow

There are many options available to you to integrate a face-to-face transaction flow. The following is a flow that is most commonly used.

Create guest users
Buyer pays
Seller accepts deposit
Seller confirms handover
Complaints period
Seller completes KYC
Seller claims transaction
Funds released