Submit a complaint

There can be situations where a buyer isn't happy with the transaction. In these situations, the buyer can submit a complaint. Complaints can be registered after handover.

curl --location 'https://dev.stage.trustap.com/api/v1/transactions/{transaction_id}/complain_with_guest_buyer' \
--header 'Content-Type: application/json' \
--header 'Trustap-user: 1-615a70d4-b624-4243-95be-a8367b7953ea' \
--user '<API_KEY>:' \
--data '{
"description": "Item was fake"
}'

Creating a complaint automatically sends an email to the buyer and seller with instructions to resolve the conflict.