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How to add a vehicle reservation to your DealerOn website

What is the Trustap DealerOn integration?

The Trustap DealerOn integration adds a Reserve Now button that allows customers to place a refundable reservation deposit online. Modern car buyers want to act instantly when they find the right vehicle online. If your DealerOn website only offers enquiry forms, you may be losing high-intent buyers to faster competitors.

DealerOn powers dealership websites designed to generate leads, improve search visibility, and help automotive retailers sell more vehicles online. Adding a vehicle reservation tool to your DealerOn website gives shoppers a faster, lower-friction way to commit to a vehicle directly from your inventory pages.

A reservation tool helps dealerships to do the following.

  • Capture high-intent buyers before they leave the website
  • Reduce lead loss to competing dealers
  • Increase conversions from inventory pages
  • Create urgency around in-demand vehicles
  • Shorten the path from discovery to sale
  • Offer a modern online retail experience
  • Maximise sales potential 24/7 by allowing customers to secure vehicles after-hours

Contact us today to start your Trustap DealerOn journey.

How it works

The following steps show a typical flow for reserving a car.

Customer clicks Reserve Now

On your DealerOn site listing, your customer clicks the Reserve Now button.

Image showing Trustap plugin button enabled in a DealerOn website

Customer is redirected to the Trustap payment screen and pays the reservation cost

To confirm their interest and share their personal details, your customer is redirected to the Trustap secure payment screen.

Image showing Trustap payment screen

You receive an email to notify you a deposit has been submitted and requesting you to accept the deposit

Image showing Trustap dashboard with option for accepting deposit

Accepting the deposit automatically marks your vehicle as unavailable in your DealerOn site.

You receive an email with your customer details

After accepting, you receive an email with your customer's contact details. Use these details to contact your customer to complete your deal.

Complete the transaction

Contact your customer and arrange your deal. If you successfully make your deal, click CONFIRM HANDOVER. This starts a complaints period where your buyer can raise any issues. Following the complaints period, the funds are released to your account.

Image showing Trustap dashboard with confirm handover button

View your transactions in Trustap

All live transactions are available in your Trustap account. Use this dashboard to view and manage all of your Trustap transactions.

Add Trustap to your DealerOn site

Find the Trustap plugin in DealerOn marketplace

On the DealerOn marketplace, search for trustap or follow this link.

Install Trustap plugin

At the top of the plugin description, click INSTALL.

Image showing Trustap plugin in DealerOn marketplace

Request app install

Complete the Client Contact Info form and click SUBMIT.

Image showing Trustap request install screen

The Trustap team is notified and will contact you to complete your installation.

Image showing request for install has been made

Share your DealerOn details

Your Trustap integration specialist works with you to configure your installation. During installation, you will be requested to provide the following details about your DealerOn site.

  1. Your Dealer ID.
  2. Your DealerOn URL.

Your Trustap integration specialist will activate your plugin for you.

Test the Trustap plugin

During onboarding, our integration specialist will configure your plugin to work with the Trustap test environment. We recommend using test credit card numbers to complete transactions without processing real payments.

Go live

Once testing is successful, contact our integration specialist to switch your integration to the Trustap production environment.

Image showing Trustap dashboard